Excellent course, the best I've been on. Would value taking more.
PN
Overall a first rate experience. Best I've had from UCE. Follow on session would be helpful - esp on tactics and how to handle positional negotiation.
MR
I really enjoyed the course, the trainer was very informative, insightful, encouraging and helpful.
Really appreciated the preparation exercise of putting myself in the other person's shoes. Would like more practice with it all.
RA
Would appreciate having a follow up refresher course. Enjoyed the rapport and body language exercises.
SH
Biggest learning was the conversational belief change pattern to handle objections.
SN
I learned that I tended to give up too soon, and that negotiation need not be too hard. Planning was very useful, most applicable to what I do day to day.
KR
Thanks very much. I'm sure that there are other members of staff within our faculty and that I know from other arts companies in the West Midlands that would benefit greatly from this course.
RS
It was great! Cheers. Every aspect proved interesting.
CW
Looking forward to using the preparation tools in my pre-negotiation from now on. Liked the Nelson Madela stories. Am more aware of both my strengths and weaknesses and feel more self assured than before.
AF